Privacy Policy

Who we are

This site is operated by [SQUARE BRACKETS: registered legal name], trading as Zatara Care (“we”, “us”, “our”). For privacy questions, contact [CONFIRM: privacy email].

Information we collect

• Information you provide: name, email address, shipping address, phone number, and order details when you place an order or create an account.
• Payment information: card payments are processed by our payment provider, Square. We do not store your full card details on our systems.
• Account information: if you create an account, your email and order history.
• Technical information: basic usage and device data collected automatically to operate and secure the site.

How we use your information

To process and deliver orders, provide customer support, manage your account, prevent fraud, comply with legal obligations, and — where you have opted in — send marketing communications.

Payment processing

Payments are handled by Square. Your payment data is processed under Square’s privacy and security terms. We receive confirmation of payment and limited transaction details, not your full card number.

Sharing your information

We share information only as needed to run the store: with our payment provider (Square), shipping and fulfilment partners, and where required by law. We do not sell your personal information.

Data storage

Order and account data is stored on our infrastructure providers [CONFIRM: e.g. Supabase and Vercel], which may process data outside your country of residence. We apply access controls to protect it.

Your rights

Depending on your jurisdiction, you may have the right to access, correct or delete your personal data, or withdraw consent to marketing. To exercise these, contact [CONFIRM: privacy email].

Cookies

We use essential cookies to run the store (for example, your shopping cart and login session). [CONFIRM whether any analytics/marketing cookies are used; if so, a cookie notice/consent may be required.]

Marketing

If you subscribe to our newsletter, you can unsubscribe at any time via the link in any email.

Changes

We may update this policy; the current version is always posted here.

Contact

[SQUARE BRACKETS: registered legal name and address]
[CONFIRM: privacy email] · +971 55 120 4179